acwashingmachines believes strongly in corporate responsibility and acting in compliance with applicable state, federal and international laws. In 2010, California passed the California Transparency in Supply Chains Act to help customers of large retailers and manufacturers identify whether those companies are making an effort to help eradicate slavery and human trafficking in their supply chains. Also in 2010, Congress passed the Dodd-Frank Act, which directs the Commission to issue rules requiring certain companies to disclose their use of conflict minerals if those minerals are "necessary to the functionality or production of a product" manufactured by those companies. Under the Act, those minerals include tantalum, tin, gold or tungsten. Finally, California's Proposition 65 requires businesses to provide warnings to Californians who use their products about the risk of significant exposure to chemicals that cause cancer, birth defects and other reproductive harm from the use of their products. At acwashingmachines, we strive to partner with manufacturers and suppliers whom we believe act in a responsible manner, including having no involvement with slavery, human trafficking, forced labor or child labor in violation of international standards. Although price is an important criterion in selecting such partners, we evaluate our partners on many other criteria, including business history, financial stability, quality of product, timeliness of delivery, working conditions, and compliance with applicable laws. We take the ongoing and tragic global condition of slavery and human trafficking, the exploitation and trade of conflict materials, and potential health risks to consumers very seriously. In order to do our part to eliminate these concerns, we have implemented important practices in the management of our manufacturing and supply chain. In the spirit of keeping our customers informed, we would like to describe the compliance program we recently adopted:
Didn't love it? Size not quite right? No problem, babe. We make the return process easy.
While processing a return via the Returns Center you may be offered an “Instant Refund” code. The Instant Refund code offer is based on an automated approval process that takes into account a customer’s good standing and return history. Not all customers may receive the Instant Refund code. If you receive a code you are not obligated to use it, if not used then you will just receive a regular refund and the code expires.
If you elect to use it, here’s how it works:
You can shop now and use your Instant Refund code at checkout. Your voucher will be for the amount of the items being returned, less the $7 return shipping fee. Instant Refunds come with no strings attached: any unused portion of your issued voucher will be refunded after your items are received.
Need more info? Visit our full Returns policy page.